Cancellation and Refund

Users can cancel their subscription at any time through the Harborleaf app under Account > Subscription Settings.

Cancellation will stop future billing. The current subscription cycle will continue until its end, and no partial refunds will be issued.

Once cancelled, premium features will remain active until the end of the billing period.

Refunds will not be issued under normal circumstances. However, a refund may be considered under the following conditions:

• Unauthorized or fraudulent transactions.

• Technical issues that prevent access to purchased premium features despite multiple support attempts.

• Accidental purchases reported within 48 hours of the transaction.

All refund requests must be submitted via support@harborleaf.in with:
• User ID or registered email
• Date and details of the transaction
• Reason for refund.

All in-app purchases (coins, filters, boosts, etc.) are non-refundable once used.

Approved refunds will be processed within 7-10 business days to the original payment method.

Harborleaf is not responsible for delays caused by banks or payment gateways.

Refunds will not be granted in the following situations:
• Change of mind after purchase.
• Failure to cancel before the next billing cycle.
• Misuse or violation of Harborleaf's Terms of Service.
• Content removal or account suspension due to policy violations.

We reserve the right to suspend or cancel accounts for policy violations or fraudulent activity. In such cases, no refunds will be issued.

For questions or concerns regarding this policy, contact us at:
• Contact Us: support@harborleaf.in (for general, refund, enquiry)
• Careers: careers@harborleaf.in (Jobs)
• Privacy: privacy@harborleaf.in (for privacy and terms).